Shipping policy
Shipping Policy
At MON MONDE, we aim to deliver a smooth and reliable shipping experience.
Order Processing
All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next working day.
You will receive a confirmation email once your order has been dispatched.
Delivery Times
Estimated delivery times:
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United Kingdom: 2–5 business days
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International: 5–10 business days
Please note that delivery times are estimates and may vary depending on location, courier delays, or busy periods.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected delivery method.
We may offer free shipping promotions from time to time.
Tracking
Once your order has been shipped, you will receive a tracking link via email so you can follow your delivery.
Delays & Issues
While we aim to meet all delivery estimates, delays can occasionally occur due to factors outside our control.
If your order is significantly delayed or you experience any issues, please contact us and we will assist you as quickly as possible.
Incorrect Details
Please ensure all shipping information is correct at checkout. We are not responsible for delays or failed deliveries due to incorrect or incomplete address details.
Contact
For any shipping-related questions, please contact:
info@mon-monde.co